TERMS AND CONDITIONS:

These terms and conditions of sale constitute a binding agreement between UKBedsOnline.com and its customers which applies to all purchases of products by you from our website.

Price Match does not apply to own label brands

Only available on request at prior to order being placed.

The product must be identical and brand new.

Price match excludes online auction sites such as eBay.

We will require evidence relating to Price Match Request.

Price match will be matched including any delivery charges and VAT from alternative provider where price match is requested.

We reserve the right to decline any price match request.

1. All delivery dates are given in good faith but are subject to matters beyond the control of the company and are only approximate.
2. The customer is responsible for checking both the dimensions of the goods when purchased and for ensuring that the same goods can be accommodated into the customer property. (Checking the width of doorways and stairways etc.). Return of goods will not be accepted nor refunds given as a consequence of errors on the part of the customer in this respect.
3. Where goods are requested to be delivered, such delivery is limited to the customers previously notified address and only as far as the front door. Additional fee applies to delivery to specified room within the property, please contact Customer Services Team at info@ukbedsonline.com for details. The goods may be taken into the customers property but we accept no liability for any loss or damage.
4. The goods will remain the property of the company until the full balance has been paid and cheques have cleared.
5. Cancellation Under The Consumer Protection (Distance Selling) Regulations you have special rights as a consumer when you shop from home. You may cancel your order within seven days of receiving your purchase. Details on your Consumer Protection can be viewed at the following sites:
   http://www.opsi.gov.uk/si/si2000/20002334.htm
   http://www.opsi.gov.uk/si/si2005/20050689.htm
6. Returns When you cancel an order or part of an order, the goods must be returned in the original packaging. You are responsible for the goods prior to return and for insuring or bearing the cost of the items until they are received by us. Any packaging or postage cost incurred in returning the goods will be your responsibility.
   
   When receiving returned goods that have, in our opinion, been used, altered, damaged or are in any other way unfit for resale or return to the manufacturer for a credit, we will withhold any monies due, advise you in writing within 14 days of any such intention and describe the nature of any such refusal to refund. During any period thereafter the goods will be retained by us for a period of no longer than 30 days and be available for inspection by any interested parties, experts, or witnesses. Thereafter, unless the subject of further legal claims, the goods will either be destroyed or at their request returned to the original purchaser, at their expense, following the signing of a release form as provided by us.
7. On CANCELLATIONS and Reselections we reserve our right to recover the cost of return, which would be deducted from the refund amount or added to any upgrade. The charges are as follows:
   
   Single sized goods £20.00
   Double sized goods £30.00
   King sized goods £40.00
   Super King goods £60.00
   Sofa Beds & Furniture 10%
   
   
8. Damaged Items UKBedsOnline.com only contracts professional delivery companies to deliver the orders, unfortunately, accidents damaging your ordered items may occur. While this happens extremely rarely, we do ask our customers to thoroughly inspect the goods at the time of arrival and note all comments on damage in their delivery note. Customer is also asked to photograph the damages, call us when this occurs at 0844 351 0335 and e-mail the photographs of damages to sales@ukbedsonline.com within 3 working days of delivery. If the damages are not promptly and fully noted and reported, we might not be able to assist customers with later claims.
9. Delivery You are responsible for providing a safe and reasonable means of access from the public highway to the place of delivery. If our delivery staff considers that access is unsafe, then we will not deliver the goods until safe access is provided. You are obliged for provide any required parking permits in advance. Most of our furniture requires minimal assembly (beds, sofa beds etc), unless other arrangements are made with UKBedsOnline.com, it is the responsibility of the buyer to assemble the product and to dispose of any/all packaging in a responsible manner.